At kereta.id (referred to as “we”, “us”, or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit and interact with our website and use our services. By accessing and using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We collect different types of personal data from you in the course of providing our services. This information may include:

  • Personal Identification Information: Name, email address, phone number, company details, etc.
  • Account Information: Information you provide when creating an account, such as login credentials, preferences, and user settings.
  • Technical Data: IP addresses, browser type, device type, operating system, browsing behavior, and other technical information that helps us improve the functionality and performance of our website.
  • Transactional Data: Details of the services you have requested or purchased, payment details, and other transaction-related information.
  • Communication Data: Any communication with us, including customer support requests, feedback, or inquiries.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Our Services: To deliver, personalize, and improve our services, and to manage user accounts.
  • Customer Support: To assist you with your inquiries, requests, or issues and to provide effective customer support.
  • Marketing and Communications: To send promotional materials, newsletters, or updates about our services (you can opt-out at any time).
  • Analytics: To analyze user behavior and trends in order to improve the user experience and optimize website performance.
  • Legal Compliance: To comply with applicable laws, regulations, and legal obligations, including fraud prevention and security.

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors or service providers who help us operate our website, process payments, and provide other services. These third parties are obligated to protect your data and only use it for the specific purpose for which it was shared.
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes, such as a subpoena, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to delete or request access to your data, please contact us using the details provided below.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You have the right to request the deletion of your personal data, subject to certain exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the emails or contacting us directly.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format to transfer to another service provider.

To exercise your rights, please contact us at the details provided below.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These tools help us analyze website traffic, customize content, and provide targeted advertising. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those sites before providing any personal data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated “Effective Date”. We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

kereta.id
Email: info@kereta.id

This policy serves as a general framework for protecting user privacy, but it is essential to tailor the content to match the actual practices of your business and the relevant laws applicable in your jurisdiction.